Experience
Cait is a seasoned executive with 25 years’ experience in strategic communication and stakeholder engagement.
Cait has extensive experience in leading customer-focused business strategies for Australian and international organisations across a range of industries.
These include health, infrastructure, telecommunications, emergency services, rail, aviation, construction, financial services, Information Technology, education and retail.
Most recently, Cait was a Director at the NSW Department of Customer Service, and at the NSW Telco Authority, where she was responsible for:
- Customers and stakeholder strategy
- Ministerial and department engagement
- Pricing and product development.
In this role, Cait was also the customer lead for the $800 million + Critical Communications Enhancement Project.
Cait was also Head of Communications at the Sydney Airport Corporation where she was responsible for regulatory-related communications and strategic communications.
