Business Process Strategy and Improvement

Create a dynamic team culture and valuable enterprise-wide change.

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Our Experience

We understand how to sustainably improve performance across an organisation so it can achieve its strategic and business objectives.

We work collaboratively with our clients to help them understand, measure and improve the way they work.

From small, low-impact projects aimed at improving one or more processes, to high-impact, enterprise-wide business transformation driven from a process perspective, we will help you embed a culture of continuous improvement and empower staff to improve their own work.

We use our knowledge and experience with best-practice process methodology to help you and your team deliver exceptional results in the most efficient manner, always attuned to the nature of government and developing technology.

Skills and expertise

Our Advisors have extensive experience in all things business process management, including:

  • Designing and re-designing processes
  • Developing standard operating procedures for ongoing use
  • Implementing process governance and continuous improvement measures
  • Leading workshops and stakeholder consultations.

Our Advisors developed Proximity’s very own business process strategy and documentation.

FinalistTelstra Best of Business Awards2022

State Finalist ACT - Building Communities

FinalistAustralian Law Awards2021

Employer of Choice

FinalistAustralian Financial Review2020

BOSS Best Places to Work List

WinnerMy Business Awards2020

Professional Services Business of the Year

FinalistAustralian Law Awards2020

Employer of Choice


Top 10 Procurement Consulting / Professional Services Companies


ALPMA / Lexis Nexis Thought Leadership Awards

WinnerAustralasian Lawyer Magazine2016

Top 30 Innovative Firms of the Year

Commonwealth Panels and Marketplaces

  • Australian Government Management Advisory Services Panel
  • Australian Government DTA Cloud Services Panel
  • Australian Government DTA Digital Marketplace
  • Australian Government Governance and Executive Search Panel
  • Defence Support Services Panel
  • Western Sydney Airport Professional Services Panel

State and Territory Panels and Marketplaces

  • ACT Government Light Rail Stage 2 Advisors Panel
  • ACT Professional Advisory Services Panel
  • Victorian eServices Register
  • Victorian Professional Advisory Services Panel

Cait Tynan

Principal Advisor | Proximity

M 0427 859 053


Contact Cait, our service lead

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We are a leading provider of integrated consulting, commercial and legal services to government and large organisations. 

We collaborate with you to overcome challenges and achieve excellent outcomes. By creating an exceptional workplace culture, we equip our people with the confidence and knowledge to find the ‘right fit’ solution for your needs.

Clients can engage us for our respective expertise in legal, procurement, program, project and management consulting; but more notably, we offer the full suite of support on projects. We advise from start to finish, with Proximity consultants working seamlessly with Proximity lawyers and commercial advisors to deliver the intended project outcome.

Our team members are true experts in their field, who share their insights generously, at every step of the way.

Advantages of Proximity include:

Intensive support — dedicated resources working directly with your team.

No increase to your head count — the flexibility to scale up and down as required.

High quality — highly regarded practitioners that understand your sector.

Fresh approach — the flexibility and varied experience of external advisors and the intimate knowledge and commercial focus of an in-house team.

Tailored pricing — pricing solutions that suit your needs; whether you require price certainty or flexible pricing solutions that allow you to deal with uncertain demand.

Value for money — our model eliminates expensive overheads; and you benefit from the savings.

The Proximity difference means you: