What should you do if you hit an impasse in negotiations? How do you handle dirty tactics from the other side? What can you do if you are negotiating with someone who is not acting rationally or commercially? Negotiations rarely go to plan, and you can usually expect a few curve balls along the way, but there are negotiation techniques that ensure you’re as prepared as you can be. In this session, Sarah Colman and Ingrid Bremers share some war stories from negotiations, and discuss the strategies and practical tips that achieve successful outcomes.