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Proximity provides tailored, practical, and innovative solutions



Good governance is about establishing the best possible framework of rules, relationships, systems and processes for making and implementing decisions.

The characteristics of good governance include accountability and transparency, responsiveness, equity, efficiency and effectiveness and inclusivity.

Our governance practice reflects our breadth and depth of understanding of government and regulated industries and how they operate.

We can provide advice and assistance in the following areas:

  • project governance structures
  • gateway assurance reviews
  • duties and obligations of government officers
  • scope and obligations in relation to delegations and authorisations and handling public money
  • the nature and extent of obligations to comply with government policies and the development of governance policy and guidance documents.
Work Health and Safety

WHS affects everyone and requires a commitment from all levels within an organisation—integrating safety into strategic and operational activities, generating a safety culture and driving performance.

A compliant and effective WHS management system is an investment against workplace injury, claims and lost productivity and will reduce the likelihood of breaches, prosecutions and potential exposure to significant penalties.

Proximity can help your organisation meet its WHS objectives and legal obligations through efficient and effective management of your front and back end WHS processes. We can provide advice and assistance in the following areas:

  • WHS strategy and planning
  • WHS safety management systems
  • due diligence frameworks
  • legal compliance audits
  • risk management review and development
  • WHS and contractor management
  • incident management
  • workplace injury and asbestos claims
  • litigation and WHS seminars, workshops and in-house training.
Digital, Data and Cybersecurity

At the core of our digital and cyber capability is people – both yours and ours. Through a strategic partnership we will work closely with you to understand your objectives and business requirements and codevelop the best solutions with you. We place people, culture and attitude at the centre of our considerations underpinned by the right technical, commercial and legal expertise and capabilities to allow you to better harness your data holdings.

Our multidisciplinary approach provides the full package of services to support clients to understand their risks, and tailor cyber security responses to your organisational requirements. A trusted strategic partner is not a set and forget activity – rather it is someone that works closely with you to provide the trusted advice and support that you need – something that is at the very heart of our approach.

Our work:

  • Design cyber security and data fusion strategies, digital transformation strategies, and ICT strategies – Australian Digital Health Agency
  • Design and implement new capability models and capability uplift programs – Australian Digital Health Agency
  • Conduct cyber security, ICT, and digital capability optimisation assessments to ensure that your systems, capabilities, processes, and people are providing maximum return of investment
  • Conduct cyber security, ICT, and digital transformation maturity assessments, and develop relevant roadmaps to provide a realistic way forward to meet mandated requirements
  • Conduct cyber security reviews (eg: Essential 8 Reviews)
  • Design and conduct Non-Technical Crisis Simulation Exercises at a team, Branch, Division, or enterprise wide level to test policies, procedures, and decision-making skills across all levels of leadership
  • Conduct cyber security education and awareness programs for staff and senior executives
  • Conduct quality assurance of cyber, ICT, and digital capabilities and processes to ensure that required standards are being met

We can help you with:

  • Work closely with senior executives to help you understand or co-design your future strategic objectives and operational business requirements
  • Design and implement digital transformation programs to augment your workforce and streamline your business processes and capabilities through automated technologies
  • Design and implement appropriate change management programs that enable your staff to help redesign their future workplace
  • Design, uplift, or strengthen your cyber security posture and levels of maturity to ensure that you are best placed to protect your critical data
  • Assist organisations to harness and understand their data – and enable your organisation to get the right data to the right people at the right time – enabling leaders at all levels to make better informed business decisions
Reviews, Evaluation and Benefits Realisation

All organisations want to ensure that their projects, policies and programs are achieving their desired outcomes. Proximity can assist you to ensure that you are getting the best out of your programs through our range of evaluation services including:

  • Policy and program review
  • Process evaluation
  • Program logic development
  • Strategic performance measures and KPIs
  • Data visualisation and dashboard reporting
  • Monitoring and evaluation planning
  • Real time evaluation (developmental evaluation)
  • Formative evaluation (post-implementation reviews)
  • Summative evaluation (outcome and impact evaluations)
  • Program risk assessment
  • Feasibility assessment and review
  • Facilitation and research services.


Business Cases & Cost Models

Proximity advisors can help prepare, review, and assess business cases for your organisation to support your critical business decisions. We can help determine success criteria, perform stakeholder analyses and define the context of their involvement, identify and undertake costed options analysis, explore alternate delivery options and associated program structures, determine measurable economic value, and identify organisational benefits and risks.

Our detailed approach ensures a value-add outcome that validates program requirements, provides transparency to all stakeholders, and supports the realisation of benefits. We will engage and maintain communications with organisational owners to make certain that program mandates are followed, and outcomes are achieved.

Our work:

  • Business Case: Defence Applications Remediation – Department of Defence
  • Business Case: National Centre for the Prevention of Child Sexual Abuse (National Centre) – Department of Social Services
  • Business Case for Joint Project 9131 Phase 1 – Defensive Cyberspace Operations for the Deployed Environment – Department of Defence
  • Business Case: ​Adopting Common Law Pay Scale Increments – Australian Digital Health Agency

We can help you with:

  • preparation of supporting business cases for Cabinet submissions
  • submitting business cases as planning measures
  • developing business cases for provision of commercial services for new facilities
  • developing business cases in support of funding grants
  • engaging with key stakeholders and work groups to develop robust business cases
Procurement management

We have helped clients with a wide range of procurement and strategic sourcing projects with a focus on major capital acquisition and sustainment projects and information technology and telecommunication projects.

Our work:

  • Internet Gateway Project – Department of Immigration and Border Protection
  • Air Warfare Destroyer Transition to Sustainment Project – Department of Defence
  • Asset Management and Maintenance System Replacement Project – Icon Water
  • Contact Centre Outsourcing – Australian Taxation Office

We can help you with:

  • strategy and planning
  • approach to market documentation
  • procurement policy compliance
  • tender evaluation
  • procurement risk management
  • negotiation and contract formation
  • post negotiation support
  • contract management.

We can design, structure, draft and implement sound but practical procurement strategies and documentation. We take the time to understand your priorities. We have a well-established reputation as a trusted procurement management team that works hard to create strong relationships with our clients. In this way we make sure the procurement strategy we develop and implement achieves your business and operational goals.

Procurement consulting

We can help you improve your procurement infrastructure, including processes, procedures, frameworks and templates. These services may include front end review and advice services and back end implementation of review outcomes and recommendations.

Our work:

  • Procurement and Grants Agreement Framework Review – Department of Foreign Affairs and Trade
  • Procurement Templates Improvement Project – Australian Taxation Office
  • Procurement and Contract Management Frameworks – National Health and Medical Research Council
  • ICT Professional Services Panel Strategic Review – Treasury Portfolio
  • Contract Price and Payment Models Reform Project – Australian Taxation Office
  • Aid Strategic Sourcing Arrangement – Department of Foreign Affairs and Trade

We can help you with:

  • compliance reviews
  • improvement programs
  • training programs
  • procurement frameworks
  • contract management
  • template improvements
  • procurement and contract management tools
  • stakeholder engagement
  • organisation design

We regularly help clients meet their probity obligations on projects ranging from the very small to the very large, complex and politically sensitive.

We can provide you front-end probity advice when you are approaching the market to buy goods or services and back-end probity advice if your procurement has been challenged by an unsuccessful tenderer. We can help you with probity plans, briefs, registers, reviews, audits and advice.

Our work;

  • Contact Centres Outsourcing Project – Australian Taxation Office
  • Occupational, Rehabilitation and Medical Services Panel – Australian Taxation Office
  • Evaluation Services Panel – Australian Taxation Office

We can help you with:

  • probity plans
  • probity briefings
  • probity registers
  • probity reviews
  • probity audits
  • probity advice

We have a proven track record providing practical and effective probity services to major procurements. Our focus is on making probity a seamless part of your project and achieving effective commercial outcomes. We can help you comply with best probity practices while still enabling appropriate market engagement in the procurement process.

Project and Program Management

We regularly work with clients to implement best practice project and program management to ensure outcomes are achieved, budgets are met, and stakeholders are informed and consulted.

Effective project management can increase productivity, improve project transparency, prepare an organisation to manage risks effectively and improve quality control.

Our work:

  • Defence CIOG Software Reform Program – Department of Defence
  • LAND 400 Combat Reconnaissance Vehicles – Department of Defence
  • Public Governance, Performance and Accountability Act reform – NHMRC
  • Compliance and Regulatory Framework Project – Department of Agriculture

We can help you with:

  • developing project plans and scheduling
  • project management documentation
  • training and workshops
  • stakeholder engagement and facilitation
  • risk management
  • cost modelling
  • end to end on-site management
  • project management and policy advice
Business Analyst Services

Our advisors can help guide your organisation to improve processes, products, services, and delivery. Understanding critical business specifications and operating documents are key to the success of transformational business projects, particularly for multi-stakeholder projects.

Proximity uses an internationally renowned, well documented business transformation framework that has been enhanced for the Australian and government environment. It is supported with detailed tools, templates, and other artefacts. It is a proven structured approach that works across all organisational environments, from a full business transformation program to a divisional process innovation or redesign requirement.

Our work:

  • Business Functions and Activities Optimisation, Design and Transformation – Department of Defence
  • ATO Law, Design and Practice Review – Australian Taxation Office
  • Process Mapping and Standard Operating Procedure documentation – Defence Community Organisation
  • Standard Operating Procedures Refresh – Defence Community Organisation

We can help you with:

  • engaging with executive and work groups to understand your processes
  • documenting, mapping, and defining your business requirements/processes to understand the current state and identify opportunities, efficiencies and solutions for the future
  • prioritising and undertaking strategic planning
  • driving innovation and cost reduction
  • change management

Proximity has extensive experience developing and carrying out procurement and contract management training for clients.

We can provide training services to your organisation’s procurement teams, business areas, leaders and executives and work with you to identify training topics, audience, content and length.

Some of the training topics we have successfully delivered include:

  • commercial awareness training
  • performance based contracting
  • price and payment models
  • contract risk management and contract negotiations.

In conjunction with Indigenous law firm Terri Janke and Company, we can also run training on engaging and managing indigenous suppliers.

Procurement as a Service (PaaS)

We are revolutionising the government procurement advisory market through our unique and innovative Procurement-as-a-service (PaaS) offering. This model allows clients to build a trusted partnership with us, enabling better procurement outcomes not just within the procurement team but across the whole organisation.

Our model provides a comprehensive range of procurement related services and products that you can draw on as you need them. They cover strategic, tactical and operational support.

The benefits of our PaaS offering include:

  • Flexibility—you can scale up or down your requirements for services to suit your needs.
  • Capacity—we can provide additional capacity to complement your procurement team, which helps reduce burnout and stress.
  • Right size—we provide a risk management approach that ensures resources are directed where they are needed and maximises value for money.

Proximity offers a dynamic and intuitive procurement analytics tool called Optix™. It allows our clients to easily leverage data analytics to gain greater insight into their spending.

Using the AusTender data set supplemented with your internal sources of data, interactive data visualisations allow you to spot trends, benchmark, model and forecast. With 24/7 cloud access you can also quickly answer questions using Natural Language queries and easily create visual reports.

The tool allows you to save money by aggregating demand and adopting category management, plan for your procurement resourcing needs, identify contracts that are ending shortly, better understand and manage key suppliers, quickly answer questions from executives and make better purchasing decisions.

Try our Optix™ demo

Government Procurement Judicial Review Readiness

From 20 April 2019, procurement processes will come under more scrutiny than ever.  That is when the Government Procurement (Judicial Review) Act starts.

All agencies need to be prepared for the Act.

The attached brochure explains how Proximity’s Government Procurement Judicial Review Readiness Solution can help you prepare.

Briefly, we can: Government Procurement Judicial Review Readiness

  • do a readiness assessment
  • develop a complaint handling process and associate delegations
  • develop the guidance and templates you need to be prepared
  • advise on a particular high risk procurement
  • help investigate complaints to head off court action
  • provide training.

If you’d like to talk about judicial review of procurements, please contact us.

Government Procurement Judicial Review Readiness Brochure

Case studies

Explore a selection of Proximity case studies